CEC strongly encourages members to sign up for SmartHub to update their notification preferences. The member can select calls, texts or emails about an upcoming meter inspection.
Members will receive notification stating CEC personnel will be present approximately 1 to 4 weeks or within 5 to 7 business days, depending on the area and inspector.
A periodic physical inspection confirms the meter's reading accuracy and provides an opportunity for the field service specialist to check on equipment health.
A typical inspection only takes a few minutes, depending on the number of meters on-site. CEC personnel check seals and meter numbers and ensure the devices are appropriately secured.
Our inspectors will ensure gates are closed to keep your pets and animals safe. Should an inspector encounter an aggressive pet or animal, they may decide to forego the inspection.