Apply for Project Helping Hand Assistance

To be considered for assistance through Central Electric Cooperative’s Project Helping Hand, you must meet the following criteria:

  • Be a current member of Central Electric Cooperative (CEC).
  • You have paid your membership fee and all bills that have included deposits or deposit installments.
  • Submit a completed Project Helping Hand application with a detailed explanation of the situation requiring assistance.
  • You must be applying for assistance with your electric bill at your current residence. Project Helping Hand funds will not be applied to non-residential accounts, closed accounts, or uncollectable balances owed.
  • If your service was disconnected due to non-payment, Project Helping Hand funds may be applied, however, you must pay the remaining outstanding balance and any related reconnection fees prior to reconnection.
  • You are not eligible for Project Helping Hand assistance if you have received Neighbor Impact assistance in the last 12 months, unless:
    1. You are currently unemployed
    2. You have children under the age of six in your home
    3. You are a senior member (over 60 years of age)
    4. You have submitted a current Medical Necessity Certificate and it has been approved by CEC
  • Members approved for Project Helping Hand assistance are not eligible to apply again for the next 12 consecutive months.

A CEC customer service representative will review the Project Helping Hand application, provide a cover sheet, and then it will be submitted to a committee of four CEC employees for approval consideration. In case of a tie, a fifth Helping Hand committee member will cast the deciding vote.

Project Helping Hand Assistance Application