Outage Map
Meter Inspections Require Access to Locked Gates
To ensure the safety and reliability of Central Electric Cooperative’s (CEC) electric system—consistent with CEC’s customer service policy and maintaining compliance with Oregon Public Utility Commission requirements—CEC must have access to members’ properties to inspect its equipment, meters, and power lines at all reasonable times.
Following are some of the most common questions the cooperative receives on this topic.
Why Does CEC Need To Have Access to My Property?
- Emergencies. In the event of a fire, crews must have access to shut off the power before firefighters can begin their work. Every second counts.
- Maintenance. Central Electric routinely checks and maintains its infrastructure to ensure equipment hasn’t been damaged and is in good working order.
- Outages. Inaccessible equipment can cause prolonged outages for you and your neighbors.
Why Is Central Electric Inspecting Meters?
CEC is required to routinely inspect its electrical infrastructure to ensure the safety and accuracy of its equipment.
Why Does Cec Need To Read My Meter? I Have Advanced Metering Infrastructure, Which Communicates the Data Electronically to the Co-Op.
While the AMI system is exceptionally accurate, a periodic physical inspection confirms the meter’s reading accuracy and provides an opportunity for the field service specialist to check on equipment health.
Why Do You Need To Access My Property?
Properly maintaining the safety and reliability of its electric system infrastructure requires periodic visual inspections. CEC’s meters are typically on members’ properties, requiring access.
I Have a Chained, Locked Gate. Do I Have To Give You a Key?
No, you do not. However, CEC recommends using a multiple padlock locking device to enable access. CEC can provide and install its lock at no cost to you. To learn more, call a customer service representative at (541) 548-2144.
How Long Do Inspections Take?
A typical inspection only takes a few minutes, depending on the number of meters on-site. CEC personnel check tags and meter numbers and ensure the devices are appropriately secured.
Why Do I Need To Share My Gate Code?
Having the gate code before a visit ensures efficient use of time by not requiring scheduling a specific date and time, as those appointments often change due to unforeseen circumstances.
If you keep your gate locked at all times, CEC can securely note the code on your account, allowing CEC personnel to access this information on-site. Some systems allow you to set up additional codes for utilities and approved visitors. CEC only uses the code to gain access to its equipment.
Do You Notify Members Before an Inspection?
CEC strongly encourages members to sign up for SmartHub to receive an email about an upcoming meter inspection approximately 1 to 4 weeks in advance. To enroll in SmartHub, visit the CEC website or call 541-548-2144.