Outage Center

Report & View Outages

If your power is interrupted, check your circuit breakers. If they’re ok and haven’t tripped, please call us immediately to report your outage:

Each time a member calls in to report an outage it is entered into our sophisticated outage management system (OMS). The OMS collects the data from these calls and populates our interactive mapping system. Each call helps quickly define the area affected by an outage and helps our crews pinpoint where to look for the problem.

View Outage Map

Stay Informed

Because the size and length of outages vary greatly due to cause, location, and timing, we work hard to ensure you remain informed. The best ways to learn what is going on are:

Online

During an extended large outage, CEC personnel make every effort to post information on our website. Please check back often.

  • Initially, only basic information may be available because crews are on their way to the location or they are still determining the cause.
  • Once known, the cause and estimated restoration timeframe will be posted.

We also activate a high-profile outage alert banner on the site during major events which gives the basic facts of the outage.

Social Media

Central Electric also provides updates through our Facebook page and Twitter account and we encourage you to follow us.

Please do not use these applications to report an outage! Our phone system remains the fastest and most effective way to report outages.

Be Prepared