Process For New Service

Step & Responsibility:Task:
1. CUSTOMERMake service application & Submit Preliminary Plan or Site Plan.
2. EngineerSchedule on site meeting with customer.
Discuss design parameters overhead vs. underground.
Evaluate options.
Identify and provide applicable CEC specifications to the customer.
Agree on design and route (ballpark costs).
3. Engineer Service RepPrepare advance payment letter.
4. CUSTOMERPay advanced payment and submit signed fee letter. (Required to proceed with Engineer.)
5. EngineerPrepare *additional* advance payment letter. (If required.)
6. CUSTOMERPay advance payment and submit signed letter. (If required.)
7. EngineerCreates field notes and stake line.
8. EngineerRequest easements. (If required.)
9. Right-of-WayObtain easements. (If required.)
10. EngineerInitiates construction sketch and material acquisition.
11. CUSTOMERExcavate trench, install conduit and pull rope. (CALL 811 BEFORE YOU DIG – for Underground Locates).
12. CUSTOMERCall CEC (541)312-7778 – request trench/conduit inspection before backfilling.
13. EngineerInspects customer supplied & installed trench, conduit, and pull rope. If necessary, Customer corrects deficiencies then calls again for CEC Engineer to re-inspect.
14. EngineerNotifies customer once inspection is approved. Creates Construction fee letter and emails or mails to the customer.
15. CUSTOMERBackfills trench per CEC specifications. Submits a signed fee letter and pays all fees.
16. CUSTOMERObtain electrical inspection on permanent meter base (See Note #1). Inform CEC when permanent meter base passes inspection (Green Tagged). A temporary meter base will follow the same guidelines for electrical inspection, prior to connect.
17. EngineerRelease job to Dispatch. The Engineer is not able to schedule the job.
18. General and Crew ForemanCoordinate job with their crew schedule for construction. Job scheduling will depend on the type of project, so the lead time can vary. A typical lead time is less than 9 weeks after the job is released to the General Foreman.
19. CEC ConstructionBuilds customer job. Connects permanent service with signed inspection. (See Note #1).
Note #1 - Electrical Inspections Phone Numbers
Crook and Jefferson County, including Warm Springs541-475-7543
Linn County541-967-3816
Deschutes County541-388-6575
City of Bend541-388-5545
City of Redmond541-923-7715
City of Sisters541-549-6022